Plexcloud Something Went Wrong Playing Your Media Please Try Again

Have you been watching movies via Plex and encountered the error "there was a problem playing this item?" The problem is common amongst users using the app for the get-go time.

It can likewise occur if you are using the Plex Media Server 0.9.17.X and above. In other cases, the upshot arises when you try to play specific files such every bit MKV.

When this happens, it means you cannot watch a moving picture on Plex. Still, the good news is that you can set this Plex mistake in several means.

Solutions to the "trouble playing this item" error on Plex

1. Delete old devices
2. Change transcoder settings
3. Downgrade the server
4. Add together AC3 codec to Plex

Read on for a detailed explanation of these solutions.

Method #1: Delete erstwhile devices

The advantage of using Plex is that yous can link several devices to your account. These can include Plex Deject, Plex Web, Plex for Roku, and Plex for Android among others.

If y'all are using many devices, the media histrion may stop working if there is a device disharmonize. A disharmonize occurs when all devices are using the aforementioned server resources – memory, interrupt request, etc., or running at the same time.

Read: Best channels on Plex

In other cases, the Plex not working error tin can occur when your account has multiples of the same devices. For instance, a web browser is listed several times on the account. That means each browser is an independent case.

Although the media actor tin know which entry to utilize, yous should remove it to avoid conflicts and errors in the future. The following steps bear witness how to delete or remove old accounts.

• Sign in to your Plex business relationship
• Open Devices list
• Locate the devices y'all take added to your account
• Click on the red 10 to delete the specific devices from your account
• Confirm deletion

If y'all remove a device, you will need to sign in again to your business relationship on the device and then that y'all tin restore access to Plex.

Method #2: Change transcoder settings

For the Plex Server to run optimally, information technology requires loftier processing power. Processing power allows the server to transcode files and stream videos simultaneously. That also means you demand a higher CPU power to alter media file formats on the fly.

To fix the Plex unable to play media error, you lot need to change your transcoding settings. Plex automatically transcodes files.

Just to match the performance of your CPU, you must alter the default settings. The best style of doing this is to reduce the quality of transcoded files to costless some CPU space.  Change the settings past following the process beneath.

• Get to Home Menu
• Select Settings and and then Transcoder

At the Transcoder tab, change the Transcoder quality by clicking on the drop-down bill of fare. You can choose from the 4 qualities listed. These include:

• Automatic – the option will allow the Plex Server to select the quality automatically
• Brand my CPU injure – the pick allows for the best quality of images. It will irksome down transcodes and encourage a higher CPU usage.
• Prefer higher quality encoding – the option will permit for slower transcodes simply at a college quality
• Adopt high-speed encoding – the option will allow for faster transcodes only at a lower quality

If your selection is automatic and you are getting the error, try playing effectually with the other three to notice the changes.

Also Read: How to fix Plex error: Not enough bandwidth for playback

Method #3: Downgrade the server

The Plex "there was a problem playing this item" error sometimes occurs when you upgrade the media server to a new version.

When you upgrade the server on Windows, some files fail to play. To fix this effect and continue watching your shows, consider downgrading the media server to a previous version.

If yous are using a Windows OS, open the Plex Media Server folder at %LOCALAPPDATA%\Plex Media Server. For OSX, locate the binder at (~/Library/Application Support/Plex Media Server/).

Both locations take an updates folder where PMS is installed. They contain previous updates of the server. Choose any version yous wish to install to downgrade the server to an earlier version.

Method #iv: Add together AC3 codec to Plex

When y'all come across the plex problem playing media, you lot may be using a media format that is not available for direct playback. Plex uses playback systems for Smart TVs provided by device manufacturers.

Unsupported formats in a video will take their audios transcoded to AC3 automatically. Simply if the AC3 codec is not generated properly, then y'all volition have a problem playing items.

To set up this error, you need to add together AC3 codec to Plex. The post-obit steps prove how to practice it.

• Download a video file using a web browser
• Add the file to your Plex Library
• Play the video file – By playing the file, information technology should be able to generate the AC3 codec. The codec is always generated when you play the media thespian.

Play the video stream again. The changes should apply by at present.

Hopefully, this guide has enabled yous to fix the fault on Plex. If not, contact customer support for troubleshooting. They will be able to make up one's mind what is causing the fault and help you to prepare information technology. But first, go through the steps above for a quick resolution.

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Source: https://streamdiag.com/plex-error-problem-playing-item-fix/

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